Ajuntament de Barcelona

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	Some documents of Ajuntament de Barcelona
	Enabling an Intelligent Natural Language Based Hub for the Deployment of Advanced Semantically Enriched Multi-channel Mass-scale Online Public Services HOPS 2003 Subjects : Telecommunications, Social Aspects, Scientific Research, Information Processing, Information Systems Contract type : Specific Targeted Research Project Participants : AJUNTAMENT DE BARCELONA ESPAÑA AJUNTAMENT DE BARCELONA Other Barcelona Informació Avda. Diagonal, 240 08018 ESPAÑA UNIVERSITEIT VAN AMSTERDAM NEDERLAND UNIVERSITEIT VAN AMSTERDAM Education Department of Social Science Informatics 15,Roetersstraat 15 1018 WB NEDERLAND UNIVERSITA DEGLI STUDI DI TORINO ITALIA UNIVERSITA DEGLI STUDI DI TORINO Education Dipartimento di Informatica 10149 ITALIA UNIVERSITAT POLITECNICA DE CATALUNYA ESPAÑA UNIVERSITAT POLITECNICA DE CATALUNYA Education Centre TALP (Centre de Tecnologies i Aplicacions de la Lleng JOrdi Girona, 1-3 Edifici C6 08034 ESPAÑA CONSORZIO PER IL SISTEMA INFORMATIVO (CSI PIEMONTE) ITALIA CONSORZIO PER IL SISTEMA INFORMATIVO (CSI PIEMONTE) Other ITALIA INTELLIGENT SOFTWARE COMPONENTS S.A. ESPAÑA INTELLIGENT SOFTWARE COMPONENTS S.A. Industry iSOCO Lab Francisca Delgado 11 2nd floor 28108 ESPAÑA CITTA DI TORINO ITALIA CITTA DI TORINO Other Servizio Telematico Pubblico Via Garibaldi, 18/4 10122 ITALIA CSP - INNOVAZIONE NELLE ICT S.C.AR.L. ITALIA CSP - INNOVAZIONE NELLE ICT S.C.AR.L. Other ITALIA IBM GLOBAL SERVICES ESPANA SA ESPAÑA IBM GLOBAL SERVICES ESPANA SA Industry ESPAÑA THE MAYOR AND BURGESS OF THE LONDON BOROUGH OF CAMDEN UNITED KINGDOM THE MAYOR AND BURGESS OF THE LONDON BOROUGH OF CAMDEN Other UNITED KINGDOM IBM GLOBAL SERVICES ESPANA Spain IBM GLOBAL SERVICES ESPANA Industry Spain INTELLIGENT SOFTWARE COMPONENTS Spain INTELLIGENT SOFTWARE COMPONENTS Industry ISOCOLAB PO Box PARQUE SANT JOAN EDIF TESTA CL, CALLE ALCALDE BARNILS 64-68 Spain LOQUENDO Italy LOQUENDO Industry VIA ARRIGO OLIVETTI 6 Italy RUNTIME COLLECTIVE United Kingdom RUNTIME COLLECTIVE Industry United Kingdom Hide objective HOPS is a three-year project focused on the deployment of advanced ICT "voice-enabled front-end public platforms" in Europe permitting access for European citizens to their nearest Public Administration. The main objective is to address the mass-scale deployment of new online public services support and accessible by voice channels (basically phone, both fixed and mobile), the most accessible a communication means used by European Citizens. This will only be possible by the addition of new fully functional advanced technologies enabling to deliver automated services without losing a quality and even more enhancing the current functionalities even more. In this respect, the project is based on the integration of voice technologies (ASR, Automatic Speech Recognition - TTS, Text to Speech) with Natural Language Process technologies, complemented by Public Administration sector-specific implementation of Semantic Web Technologies. The overall approach follows a systemic structure, aimed to produce fully functional prototypes, which will be tested and validated by the three Local Authorities involved in the project. As a natural extension, the overall architecture will also be able to support additional non-voice channels, having access to the Natural Language Processing and Semantic Web dimensions. The proposal aims to be funded within the Sixth Framework Programme's 'Networked businesses an governments' thematic priority (point 2.3.1.9 in the work programme) and 'Semantic-enabled system and services' (point 2.3.1.7 in the work programme). The proposal is based on previous experiences and partial implementations as executed by the partners involved, and intends to cross-fertilize this already gathered experience by the use of be practices sharing mechanisms suited to deliver and transfer knowledge on the strategic, technical an organisational issues related to the development of advanced online voice-based oublie services. Source : cordis